Wednesday, October 25, 2006

Letter from Jorge

Jorge Zelaya was my last manager at Corillian Corporation. (I went through 3 in my tenure there.) He is a really great guy and one of the best managers thus far. He started out as a grunt and worked his way up the food chain while at Corillian. This gives him a very unique perspective about issues that are facing an IT Department and Customer Service as a whole. Personally, There are some people here at ACS that need to go back and get a job in retail to “reacquire” the art of Customer Service. However, that is not the case with Jorge. He has excelent people skillz. (That is with a 'Z', as he would say) Well, he sent me a letter of recommendation that I would like to share. It shows his quality as a Manager and a Person.

To whom it may concern:

I would like to recommend Steve Shaff as a candidate for a position with your organization. In his position as AD Administrator, Steve did an excellent job and was an asset to our organization. He has excellent written and verbal communication skills, is well organized, can work independently and is able to follow through to ensure that the job gets done.

During his tenure with Corillian Corporation, Steve was responsible for managing the Exchange Server and Active Directory infrastructure. Steve was always willing to offer his assistance and had an excellent rapport with the many constituents served by our department.

He would be an asset to any employer and I recommend him for any endeavor he chooses to pursue.

Jorge Zelaya
of Corporate IT
Corillian Corporation

Thanks Jorge.

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