Monday, December 04, 2006

How can I delete messages from my Blackberry AND my Inbox while I am traveling?

The wireless reconciliation functionality allows the Blackberry to delete mail from the Handheld AND the Inbox.
To activate this go to the Messages icon on the main menu.

* Click the scroll button to display your messages.
* Click the scroll button again to bring up the menu.
* Scroll and select “Options” from this menu. Click the scroll button.

Under the E-mail Reconciliaton heading are following 3 items:
* Delete On: Handheld
* Wireless Reconcile: On
* Conflicts: Mailbox wins

Highlight “Delete On:” Click the scroll button to bring up the menu.
* “Change Option” Should be highlighted. If it is not, scroll to “Change Option” and click the scroll wheel.

There are 3 options listed. Handheld, Mailbox & Handheld and Prompt.
* If you select “Handheld” when mail is deleted on the Blackberry it will ONLY be deleted on the Blackberry.
* If you select Mailbox & Handheld ALL MAIL will be deleted from both the Blackberry AND the Inbox.
* If you select Prompt you will be prompted with the following every time you attempt to delete an email from the
Blackberry:
Delete Message?
On Mailbox & Handheld
On Handheld
Cancel

Highlight the selection you want to use and click the scroll wheel.
* Click the scroll wheel again and select “Save” from the menu to save the setting.

In addition you can purge your deleted items from your Blackberry:
* To activate this go to the Messages icon on the main menu.
* Click the scroll button to display your messages.
* Click the scroll button again to bring up the menu.
* Scroll and select “Options” from this menu. Click the scroll button again to access the menu.
* Select “Purge Deleted Items”.
* It will prompt “Are you sure you want to delete all items from your deleted items folder on Desktop permanently?”
* Select “Yes”

4 comments:

Anonymous said...

This was VERY helpful for figuring out how to reconfigure to have the "Delete Message? On Mailbox & Handheld" feature returned after operating the BBM-OS.

Anonymous said...

nice post. I would love to follow you on twitter.

Richard Martin said...

Very good post. Just a quick one,How long does it takes to get synched with the mailbox?

Very Lost said...

It should re-sync within a few minutes with your corporate BB server or external service.